Privacy policy

Introduction

Adheazy attaches great importance to the protection of your personal data. This privacy policy informs you about how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Data Controller

Company name: Adheazy

Address: 2 avenue des Orangers, 94380 Bonneuil-sur-Marne, France

Email: contact@adheazy.com

Phone: +33 1 84 23 00 24

Data Collected

1. Browsing Data

When browsing our site, we automatically collect:

IP address

Browser type

Pages visited

Visit duration

Referrer (origin site)

2. Account and Order Data

When creating an account or placing an order, we collect:

First and last name

Email address

Phone number

Delivery address

Billing address

Order information

3. Quote Data

When requesting a quote, we collect:

Contact information (name, email, phone)

Project information

Selected products

Desired quantities

Processing Purposes

Your personal data is collected and processed for the following purposes:

1. Order and Quote Management

Processing your quote requests

Managing your orders

Billing

After-sales service

2. Communication

Response to your information requests

Newsletter delivery (with your consent)

Information about our products and services

3. Service Improvement

Navigation analysis

Traffic statistics

User experience improvement

4. Legal Obligations

Compliance with accounting and tax obligations

Retention of transaction evidence

Legal Basis for Processing

The processing of your personal data is based on:

Contract execution for order management

Your consent for newsletter and certain communications

Legal obligations for accounting and taxation

Our legitimate interest in improving our services

Data Recipients

Your personal data is intended for:

Adheazy and its internal services

Our subcontractors (hosting, payment, delivery)

Public bodies, exclusively to meet our legal obligations

We do not sell or rent your personal data to third parties.

Retention Period

Your data is kept for the following periods:

**Account data**: 3 years from last activity

**Order data**: 10 years for accounting obligations

**Quote data**: 2 years

**Newsletter data**: Until your unsubscription

**Browsing data**: 13 months

Data Security

Adheazy implements appropriate technical and organizational measures to protect your personal data against:

Loss

Alteration

Unauthorized access

Disclosure

Destruction

Our security measures include:

Encryption of sensitive data

Strict access control

Regular backups

Security updates

Your Rights

In accordance with GDPR, you have the following rights:

Right of Access

You can obtain confirmation that your data is being processed and access your personal data.

Right to Rectification

You can request the rectification of your inaccurate or incomplete data.

Right to Erasure

You can request the erasure of your data under certain conditions.

Right to Restriction of Processing

You can request the restriction of processing of your data in certain situations.

Right to Portability

You can receive your data in a structured and commonly used format.

Right to Object

You can object to the processing of your data for legitimate reasons.

Right to Withdraw Consent

For processing based on your consent, you can withdraw it at any time.

Exercising Your Rights

To exercise your rights, contact us:

**By email**: contact@adheazy.com

**By mail**: Adheazy - DPO Service, 2 avenue des Orangers, 94380 Bonneuil-sur-Marne, France

Include a copy of your ID. We will respond within one month.

Complaint

If you believe your rights are not being respected, you can file a complaint with the CNIL:

National Commission for Information Technology and Liberties (CNIL)

3 Place de Fontenoy - TSA 80715

75334 PARIS CEDEX 07, France

Phone: +33 1 53 73 22 22

Website: https://www.cnil.fr

Cookies

What is a Cookie?

A cookie is a small text file placed on your device when visiting a website.

Types of Cookies Used

Strictly necessary cookies: Essential for site operation

Performance cookies: Traffic statistics

Functionality cookies: Memorization of your preferences

Advertising cookies: Not used on our site

Cookie Management

You can configure your browser to:

Accept all cookies

Be notified when a cookie is placed

Refuse all cookies

Deleting cookies may limit certain site features.

Modifications

This privacy policy may be modified at any time. The current version is the one accessible on the site. We will inform you of any substantial modification.

Contact

For any questions regarding this privacy policy:

Email: contact@adheazy.com

Phone: +33 1 84 23 00 24

Address: Adheazy, 2 avenue des Orangers, 94380 Bonneuil-sur-Marne, France